The free gift everyone loves

Here’s an idea for a gift you can give as often as you like, no one will ever get tired of it, and it doesn’t cost a cent.  Read on to find out how.

Receive great customer service?  Sure you could thank the person, or tip them well.  But as well as that, tell their manager.  Do it the same day – if you let it go any longer, chances are you’ll forget or the impetus will begin to weaken. 

If you don’t know the name of the person who assisted you, describe their appearance and location as best you can.  This is important, because your detailed, enthusiastic feedback to the firm may be precisely what gives that person a raise or a bonus.  Which is a thank you they’ll really appreciate! 

Send a quick email to the firm, raving about the person and how helpful/ kind/ pleasant he or she was.  Don’t worry if you don’t know the manager’s name – most firms’ websites will have a generic contact email address, and the person who clears it will forward it on to the manager. 

If you’re very short on time, try calling outside of business hours and leaving a message for the manager on the firm’s answerphone.  The person who clears it in the morning will (if they’re at all competent) call the manager over to listen to it. 

You may wish to include your contact phone number or postal address as well as your name.  This is so that the manager can confirm that your compliment is genuine.

Believe it or not, this gesture is also a great gift to yourself, also.  Why?  Because this little act of kindness tends to generate massive rush of good feelings which will give you a terrific lift.  You will feel better about yourself, because – in a matter of moments – you made someone’s day.


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One Response to “The free gift everyone loves”

  1. Nicole Says:

    Love that idea!

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